Shipping Policy
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At Packane, we are committed to delivering your sustainable packaging solutions safely and on time. Please read our shipping policy carefully to understand how we process and deliver your orders.
1. Order Processing
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All orders are processed within 1–3 business days after payment confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Methods & Timelines
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We partner with reliable courier services to ensure timely delivery.
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Standard delivery usually takes 5–7 business days, depending on your location.
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Delivery times may vary due to unforeseen circumstances such as weather, courier delays, or regional restrictions.
3. Shipping Charges
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Shipping costs are calculated at checkout based on order weight, size, and delivery location.
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Free shipping may be available on orders above a certain amount (if applicable).
4. Order Tracking
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Once your order is shipped, you will receive a tracking number via email or SMS.
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You can track your shipment through the courier partner’s website.
5. Delivery Areas
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We currently deliver across India.
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If your area is outside our delivery network, our team will contact you for alternate arrangements.
6. Delays & Issues
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While we aim to deliver on time, delays may occur due to factors beyond our control.
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Packane will not be held responsible for delays caused by courier partners, natural events, or incorrect delivery details provided by the customer.
7. Damaged or Lost Packages
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If your order arrives damaged, please contact us within 48 hours with photos for assistance.
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In case of lost packages, we will work with our courier partners to resolve the issue.
8. Contact Us
For shipping-related questions, please reach out to:
Packane
Email: info@packane.com , kushrajbhattia@packane.com
Phone: +91 8800581850
Address: 232 SF, Ashoka Enclave Main Sec 35, Faridabad-121003, Haryana, India