Return & Refund Policy
Effective Date: [Insert Date]
At Packane, customer satisfaction is our priority. If you are not fully satisfied with your purchase, we’re here to help.
1. Eligibility for Returns
-
Products must be unused, undamaged, and in original packaging.
-
Returns must be requested within 7 days of delivery.
-
Certain items (e.g., customized or bulk orders) may not be eligible for return unless defective.
2. Return Process
-
Contact us at [your email/phone] with your order details and reason for return.
-
Once approved, we will provide instructions for shipping the product back.
-
Customers are responsible for return shipping costs unless the item is defective or incorrect.
3. Refunds
-
After receiving and inspecting the returned item, we will notify you of the approval or rejection of your refund.
-
Approved refunds will be processed within 5–7 business days to your original payment method.
-
Shipping fees are non-refundable.
4. Exchanges
We only replace items if they are defective, damaged, or incorrectly delivered. If you need an exchange, please contact us.
5. Non-Returnable Items
-
Customized or personalized products
-
Items purchased on clearance/sale
-
Opened or used items
6. Contact Us For return or refund requests, please reach us at:
Packane
Email: info@packane.com , kushrajbhattia@packane.com
Phone: +91 8800581850
Address: 232 SF, Ashoka Enclave Main Sec 35, Faridabad-121003, Haryana, India
